HYPASURANCE INSURANCE CONSULTANTS
Insurance in Johannesburg

This financial services portal provides a wide range of financial information, which is for the exclusive use of our clients. Hypasurance currently hold contracts with almost all of the major Short and Long Term Companies, as well as Underwriting Managers. Although we, at times, place business with various other large Brokerages and Underwriting Managers, we do not run group schemes, this enables us to represent the whole of the Insurance Industry with complete impartiality. We, as Registered Financial Service Providers, have to comply with the same set of legislative rules as the rest of the Financial Services Industry. This in turn means that we have to hold certain information about our clients in order to comply with the provisions of the various Acts. The requirements for FICA are only applicable to the Long Term Insurance industry and is specifically excluded from Short Term Insurance, but it still remains our responsibility to report any CASH transaction which is more that R25,000.00 in value. Any item that needs to be archived is first sent to be captured by the Indigo system, the in-house administration system that allows instant retrieval of client and policy details. Finally, this data is inserted into the database, and the Scandigo system starts a watch process on the file until its expiry date, when it is deleted. If there are injuries, do not move the vehicles until the police arrive. Ensure that your vehicle details are fully completed e.g. The correct SAPS reference number must be provided. Any extras fitted to the vehicle must be listed and proof of purchase and installation supplied. It must be noted that, whilst we can immediately start to process the claim we still need the following documentation in order to settle your claim. If the vehicle is the subject of a Hire purchase agreement, we need a letter from the bank or relevant institution confirming the outstanding balance. Should the vehicle have been fitted with a tracking device or approved immobiliser, then a certificate of proof of purchase and installation must be submitted. Ensure that you have your policy number handy when you call or submit your claim form and that your claim is reported within 30 days of occurrence. Our staff are always available to advise you on the steps to take to ensure that your claim is dealt with promptly. Report the incident to the Police and obtain a Police Reference number. Hand the following to the person adjusting your claim: A compiled list of the items stolen including Make, model and serial numbers where applicable Original purchase documents such as invoices and receipts, instruction manual and photographs. Dry up as much of the water as soon as possible to minimise further damage. Carpeting can be saved if drying takes place promptly. Notify us immediately of this claim, as we have approved contractors who specialise in this type of refurbishment. In the event of your geyser or pipe burstring, turn off the water mains to minimise damage. Make sure the occupants of the house are safe and evacuate the home immediately if the fire is out of control.