IT Company
IT Services in Johannesburg

When considering switching IT Companies, it is important to understand what other IT Companies offer as opposed to what you need. Most IT Companies will simply see what you have and try to make it work as opposed to following structured approach that works. Ideally you want an IT company that understands you needs and implements an IT Solution around your company’s requirements. Most companies have very similar IT setups and other than the choice of hardware, the only aspect that really changes are their custom applications. The user behavior, IT support methods and the IT Infrastructure is almost always the same. We have adopted to follow a completely system driven approach when maintaining companies IT Infrastructure for them. Over the past 16 years Westech has identified specifically what needs to happen when supporting companies IT for them and it has to be managed by a system. This approach allows us to consistently offer the same high level service to whoever we support and on a constant basis. Our main focus is to make sure that we follow a system driven procedure when maintaining our customers IT for them. The systems have to be put in place first where after the customer has to be educated on how it works. When these two work together, the whole IT experience becomes harmonious. We support most major industries as we have identified though our experience that most companies in the SME market generally has a very similar IT setup. IT Support is not an easy business and we say this because if you look at who we deal with on a daily basis you will understand why. The people that request IT Support from us are in a position where they cannot work, be it the CEO or an Admin person. Our business ensures that we implement the correct systems in order to limit these daily problems. The IT Company Westech have secured partnerships with various strategic companies so that it will allow us to make sure that your IT remains working at all times. Is there a need to implement an Internet Marketing strategy ? We provide Online Backup and will manage them for you. A backup simply means if your IT system goes down now, you have a plan to bring it back up immediately. Do you have a plan B if plan A that has been working all along should fail? There are essentially two types of backups that you should be running. Local Backing up copies your image to another location either another sever or an external hard drive, which should be rotated weekly. The best way to get your data offsite is by an automated remote process so that you eliminate the human factor. One you have a secure copy of your data somewhere on site or off site, do you know how to restore it? Do you have technical staff that are competent to perform this function should you need to restore data? Consider outsourcing your IT support to an IT Company such as Westech who can manage all of this for you.