P P S INSURANCE COMPANY LIMITED
Insurance in Johannesburg

Muted market movements for the year resulted in total assets being slightly behind expectations although a prudent investment policy will ensure sustained growth into the future. PPS is satisfied with the returns delivered by all our fund managers. As these new businesses gain traction, new avenues for profit growth will contribute to members’ PPS Profit-Share Accounts. Apart from the investment returns, the operating profit is also shared with members. The implementation of a new, innovative distribution model is an exciting development at the group. Various distribution models were carefully evaluated and PPS decided on a model that is cost-effective, allows cross service between the various products and utilises technology. The new structure will assist PPS to better serve its members and to meet their high expectations in terms of products and service. PPS Financial Planning is another division that we are very excited about. All advice will be product agnostic, financial planners are incentivised to provide financial plans and not to sell products. We are also very excited about the digital channels that will be launched in South African members of PPS will benefit from the growth in the Australian business and the royalties paid to the South African business. PPS will concentrate on countries with a large number of South African expatriots and where the number of qualifying graduate professionals will add critical mass. The business he left behind is well positioned for the future with a strong management team and the support of all its board members. Furthermore, the shadow of a possible credit downgrade is still lingering, undermining the confidence in our investment markets. However, there are indications that the resources cycle has turned, which is positive for the South African economy. My appreciation also goes to our staff members for their dedication and commitment that has positioned PPS as the preferred provider of financial services to graduate professionals. As these new businesses gain traction, new avenues for profit growth will continue to members’ PPS Profit-Share Accounts. This was also an opportunity to recognise a number of people who contributed to the success of PPS. It has been the most successful campaign in the history of PPS if measured by reference to the number of online qualifying leads. For the first time in the history of PPS, PPS Group Marketing introduced the concept of predictive modelling in PPS, whereby the purchasing behaviour of PPS members are analysed and a predictive model applied to identify other PPS products that these members might be considering. 2016 was a ground-breaking year for the PPS Group in building the PPS brand and members’ digital engagement with PPS. This score indicates the likelihood of clients to recommend the company to family, friends, colleagues and associates. It remains the vision of PPS to be a thought-leader in the professional niche market that we serve. Meaningful engagements with the PPS membership have not only allowed PPS the opportunity to listen to our members, it has also allowed PPS to create a sense of a community of members, which is one of the manifestations of our mutual business model.