Winscribe
Insurance in Johannesburg

From simple tasks like expense claims to more complex tasks like digital dictation or new customer acquisition, voice recognition, transcription, put our software in charge of getting the right outcome.
Winscribe is a world leading provider of digital dictation software supporting business requirements for digital dictation, and workflow management.

About Winscribe For years Winscribe has worked together with thousands of organisations like yours to optimize the processes your employees use and to increase their productivity. How well things get done in any business depends a lot upon the processes that people follow as they work together and how they manage tasks to complete outcomes. This is true in the process of using Digital Dictation to create documents and it is also true when you use Business Process Management software to automate your tasks and organize the flow of work through your business. Daily, around the world Winscribe customers are applying our technology and our services to get things done; more simply, more efficiently, and with consistently better quality outputs to offer their customers. Customers in every major market have access to a full range of preparation, installation and after sales support services. After rolling out Winscribe’s dictation solution to over 6,000 Police officers throughout New Zealand in 2011, front-line officers are now able to spend more time on preventative activity and serving their communities, rather than carrying out typing and clerical duties back in the station. NZ Police officers have access to a specially established free call number to report intelligence in real time and complete electronic forms using their voice only. The reports are being transcribed by professional support staff, directly into Police intelligence and information systems, with the completed documents often waiting for the officer when they return to the station. Previously, officers had to carry out much of the typing for witness statements and other reports themselves. This time has now been freed up for actively engaging with their communities, and to combat crime. Recently released crime statistics, which show some of the lowest levels of reported crime on record, suggest that this strategy is working. Another aspect of the solution is the added security of the technology. As there is no data stored on a device or in a notebook, no such data can be left behind at a location. Shared services and distributed typing resource have also resulted in significant savings for the NZ tax payer. Where previously typist staff would have to be physically moved, housed and fed to support investigations on site, the virtual typing centres now can work remotely on cases from throughout a police district or even throughout the country. A good example can be found in the response to some of the major events of 2011, including the aftermath of the Pike River Mine Disaster and the Canterbury Earthquakes. During these events, the ability to share work between support staff from throughout New Zealand has brought relief to the Police’s limited typing resource on the West Coast of the South Island and in the quake ravaged city of Christchurch. Arising from these events, new uses for the technology are being found, which leverage the real time aspect of the technology. To find out more about how the NZ Police has used dictation technology by New Zealand owned and operated company Winscribe during the Rugby World Cup watch the video above.